3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.


Prepaid electricity plans are yet another option available to Texas customers. Prepaid plans let you avoid credit checks and deposits by pre-paying for your electricity. Prepaid electricity plans typically do not have a fixed duration and operate on a pay-as-you-go basis. Shopping for prepaid electricity can often yield relatively cheap electricity with no deposit. See Prepaid Electricity: Is It Right For Me? for more.
ElectricityPlans makes shopping for electricity plans simple and intuitive. We give you the search tools you need to narrow your electricity plan search to specific contract lengths. In addition, you can use advanced search to narrow the search for the perfect electricity plan even further by searching for 100% renewable, prepaid plans, or electricity + extra stuff, for example. We also show each plan’s popularity over the past 30 days so you know what other electricity shoppers have selected.
If you’re looking for cheap electricity in Houston, TX, you’ve come to the right place. We compiled the best electricity plans in Houston from the top providers, ensuring that each electricity company we select meets our high standards for business stability, eco-friendliness, and transparent pricing. You can rest easy knowing you’re choosing the best from the best.
Then, in 2002, Texas deregulated the electricity market and everybody cheered!  Except that, sure, deregulation opened up the market to competition that may (or may not) have resulted in lower rates, but it introduced a whole host of other issues.  These issues may not have been factors before but now they’re critical when you’re on the look-out for cheap Houston electricity providers.
We've pioneered our techniques and grown our expertise in the retail energy industry for more than a decade. With hundreds of thousands of customers and firm investor backing, we're a company you can count on. Spark Energy is also proud to be a publically traded company: our NASDAQ ticker is SPKE. Visit our investor relations page for more information.
Knowing how much electricity you use each month is important to finding the cheapest electricity plan. For Houstonians, usage is typically the lowest in the winter and highest in the summer. Your specific usage levels can be determined by simply looking back at previous electric bills and finding the kWh used. To avoid electric bill surprises during the peak summer months, you’ll need to accurately know your peak electricity usage which typically occurs in August.
Switching your energy provider online through our website is quick, easy and hassle-free. Don’t miss out on saving money through our price comparison service simply because you think it will be a long, drawn-out process. The whole thing need not take over ten minutes and by doing so you could be saving hundreds of pounds a year with a cheaper electricity supplier.

Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
Here are my 2 cents about electric companies when shopping around for the best rates. Currently, the average cents/kWh in Houston is 10 cents, after speaking to a very helpful, very informative Green Mountain Energy representative. Although their rates are a little higher than my current rates, they have FANTASTIC customer service (which is almost worth it). The GME rep even recommended that I stick with what I am using now since it's cheaper.
Energy Choice Experts: This company provides an apples-to-apples cost comparison of all 12 month plans based upon a client's usage history and guarantees they will find the Lowest Annual Cost plan for each client based upon their usage pattern. New clients pay a flat $35. Returning clients pay $30. You sign up the for electricity service yourself. They only provide the analysis (the hard part). More info
TXU is high because they charge their customers for the "fuel" to run their power plants - that's what the supervisor told us when we called to complain about my godmother's bill. Her actual usuage was $350 and they charged her an additional $350. And she didn't understand the bill so she had been paying it for months until we started looking at it. They are a rip off. Would never recommend them.
*Only new customer successful enrollments with Constellation. Cards are issued by Virtual Rewards Center. Valid email address required for receipt of Gift card. Gift cards will not have cash access. For any questions about your Gift card, call our customer care team at 1-877-997-9995. The listed merchants are in no way affiliated with Constellation nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/gift certificate for additional terms and conditions, which are subject to change at merchant's sole discretion. Constellation will share your name and email address with Virtual Reward Center for reward fulfillment only. Reward link expires in 3 months.
Business specialists say that retail electricity companies follow a model used in other mature industries, such as banking, cell phone services and cable television, where the market is saturated and the main way to grow is by poaching customers from competitors. In all these industries, companies use cut-rate promotional offers to win customers and then hope inertia sets in once promotions expire and prices increase.
If you live in the greater Houston area, there are over 60 different energy suppliers competing for your business. Many of these providers have websites that are confusing and difficult to navigate, their rates buried in misleading advertising and dense jargon. Who has the time to sort through and keep track of options across all these different sites?
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